AITEZA Docs Help

Getting Started

Visit AITEZA in your preferred browser.

Prerequisites

  • Modern browser (Chrome, Edge, Firefox, or Safari; latest version recommended)

  • An active AITEZA account (invited by your organization) OR eligibility to self‑register (if enabled)

  • Optional: Company Microsoft Account for single sign-on (SSO)

Access & Invitations

  • If your organization uses invitations, you will receive an email with a link. Open it within the validity period.

  • If self‑registration is enabled, use the "Create account" or "Register" link on the sign‑in page.

  • If you need access but have no invitation, contact your workspace administrator or the AITEZA support team.

Sign in

To sign in, use your email address and password or sign in with your company Microsoft Account.

Login Page

Option 1: Email & Password

Sign in with Email & Password

  1. Go to the AITEZA login page.

  2. Enter your email address.

  3. Enter your password.

  4. Click Sign In.

  5. On first login you may be asked to update your profile (name, password strength).

Option 2: Microsoft Account (SSO)

Sign in with Microsoft

  1. Click the Microsoft (or "Sign in with Microsoft") button.

  2. Complete your organization’s Microsoft authentication (MFA if required).

  3. On success you are redirected back automatically.

Resetting Your Password

If you forgot your password:

  1. Click Forgot Password?

  2. Enter your email.

  3. Check your inbox for the reset link (check spam if missing).

  4. Choose a strong new password (avoid reused credentials).

  5. Sign in again.

If no email arrives, confirm spelling or contact an administrator to verify your account is active.

First Login Checklist

After you sign in:

  • Start a new chat and decide: connect datarooms for document-based Q&A, or use file attachments/web search for general queries.

  • If using datarooms: create one and upload 3 to 5 core files first before adding more.

  • Ask a focused question referencing a file (e.g., In project-plan.pdf, what are Q4 milestones?).

  • Review source snippets to build trust in answers.

Guided Product Tours

AITEZA offers guided, step-by-step tours that introduce navigation, chat, datarooms, and workflows. They are especially helpful when you are new to AITEZA or want a refresher on a specific area.

Logging Out & Session Safety

  • Use the profile / user menu and select Log Out when done.

  • Close browser tabs on shared machines.

  • Avoid sharing screenshots containing sensitive data from chats.

Changing the Interface Language

You can change the UI language any time: open the profile / user menu, go to Account Settings, find the Select a locale section, choose your preferred language, and save. Refresh or navigate to apply the change.

Switching Between Tenants

If your account has access to more than one tenant, you can switch between them directly from the profile / user menu, without having to sign out and log in again. Select the tenant you want to work in, and AITEZA switches your active context immediately.

Still Stuck?

Capture the exact message and time, then contact support or your administrator with:

  • Email used

  • Approximate time

  • Screenshot (excluding sensitive content)

Next Step

Proceed to create your first Dataroom for document-based queries, or start a chat with file attachments for quick questions.

Last modified: 11 September 2026